Questions
1 How do I register a domain?
2 I have money in my account. Why can't I register successfully?
3 Why is the domain I registered still showing up as "available" on other websites?
4 What if I make a mistake and register a name I didn't really want?
Answers
1 How do I register a domain?
ONLY available to existing hosting or design clients: Contact us by phone or email or login to your account to access your domain information to renew or add a new domain.
2 I have money in my account. Why can't I register successfully?
There are several possible reasons:
1. The domain name syntax is improper.
2. The domain name has already been registered.
3. The connection with central Registry database is temporarily unavailable.
4. The Registry database is busy and can't handle additional requests.
The central database Registry exchanges information with InterNIC.net every day at GMT 6:00-8:00 (US EST 1:00 - 3:00 AM) As a result, the central Registry and the network system are heavily loaded. The registration process is severely impacted during this time. Registration delays, failures, and other interruptions are common. If this happens to you, please wait until this two hour window has passed before trying to resume your registrations. Again, we strongly suggest: Do not register domains between 6:00 and 8:00 GMT.
3 Why is the domain I registered still showing up as "available" on other websites?
Rest assured your domain names are registered in real-time. The instant you submit your registration it is sent to the central registry database maintained by InterNIC.net and is recorded in our WHOIS affiliate database. InterNIC.net updates its live database once a day (from 1:00-3:00 AM EST), so there can be a delay of up to 24 hours before your domain appears in a WHOIS search there. And since most Internet service companies that provide domain registrations use the InterNIC WHOIS database, you may find your name coming up as "available" on those sites, even though you have already secured it.
4 What if I make a mistake and register a name I didn't really want?
You can delete a domain name within the first three days of its registration. Please see "How do I delete a domain name" for more information.
1 How do I register a domain?
2 I have money in my account. Why can't I register successfully?
3 Why is the domain I registered still showing up as "available" on other websites?
4 What if I make a mistake and register a name I didn't really want?
Answers
1 How do I register a domain?
ONLY available to existing hosting or design clients: Contact us by phone or email or login to your account to access your domain information to renew or add a new domain.
2 I have money in my account. Why can't I register successfully?
There are several possible reasons:
1. The domain name syntax is improper.
2. The domain name has already been registered.
3. The connection with central Registry database is temporarily unavailable.
4. The Registry database is busy and can't handle additional requests.
The central database Registry exchanges information with InterNIC.net every day at GMT 6:00-8:00 (US EST 1:00 - 3:00 AM) As a result, the central Registry and the network system are heavily loaded. The registration process is severely impacted during this time. Registration delays, failures, and other interruptions are common. If this happens to you, please wait until this two hour window has passed before trying to resume your registrations. Again, we strongly suggest: Do not register domains between 6:00 and 8:00 GMT.
3 Why is the domain I registered still showing up as "available" on other websites?
Rest assured your domain names are registered in real-time. The instant you submit your registration it is sent to the central registry database maintained by InterNIC.net and is recorded in our WHOIS affiliate database. InterNIC.net updates its live database once a day (from 1:00-3:00 AM EST), so there can be a delay of up to 24 hours before your domain appears in a WHOIS search there. And since most Internet service companies that provide domain registrations use the InterNIC WHOIS database, you may find your name coming up as "available" on those sites, even though you have already secured it.
4 What if I make a mistake and register a name I didn't really want?
You can delete a domain name within the first three days of its registration. Please see "How do I delete a domain name" for more information.
